Assistant Manager – IP

Full Time - Permanent
Karachi - PK
Posted 3 months ago


This role will be responsible for managing and planning the operational and technical activities of the IP Engineering department. Technical team leader and responsible for overall IP infrastructure. Responsible for training and coaching junior level staff .


  • Responsible for efficient Planning and Implementation, Configuration and Troubleshooting of the IP Infrastructure
  • Efficient planning, testing, configuration and commissioning of IP network equipment that includes Switches,
  • Routers, Servers (Linux and Windows based) and other Network Equipment being introduced from time to time
  • Supervise troubleshooting of the IP services offered by company
  • Coordination with other departments for escalated matters related to IP network services of existing customers and for design suggestions for new prospective customers
  • Responsible for up to date documentation of each component of the infrastructure as per the defined standard
  • Direct communication with critical customers if required
  • Provide technical training and guidance to other staff and subordinates
  • 24×7 availability on phone and/or internet and/or physically if required
  • Judicious use of network, hardware and software resources
  • Plan and Supervise scheduled Preventive and/or Emergency Maintenance
  • Supervise Routine Backups of Routers, Switches, Servers and respective resources
  • Troubleshooting and Coordination with International Carrier Partners and Service Providers and International Customers
  • Supervise Store-keeping and Filing all electronic as well as hard copies of important records, files and data and ensuring movement of all company assets after due authorization
  • Provide highest level Support to Network Operations on matters that remain unresolved by subordinates
  • Making and/or Provide Assistance in making Feasibility and Engineering Design and Implementation reports for new projects and new technology deployment
  • Provide proactive suggestions and planning for addition and modification of network
  • Assigned Projects
  • Responsible to meet IP Engineering department productivity and quality goals
  • Monitor & ensure subordinate engineers for 100% compliance of responsibilities with respect to their JDs
  • Responsible for detail analysis of network to understand the cause of failures and devise planning to avoid such failures.


  • Recommendations on IP network optimization
  • Decisions on customers’ traffic management and/or routing/optimization
  • Decisions on doing preventive/emergency maintenance on critical infrastructure
  • Recommendations on higher level network design to support additional expansion
  • Recommendations on selection of engineers & new team members
  • Recommendations on Opex and Capex budget preparation
  • Decisions/Recommendations on deploying procedures to improve the operating quality and efficiency of the IP Engineering department
  • Recommendations on new technology deployments.


  • Must be a Engineering Graduate
  • 03 to 05 years in Data Com /ISP / Telecom Company

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