Vacancies

MTO –Sales –Contractual
•Job Description
•A Sales Coordinator primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
•A Sales Coordinator prepares and then follows up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.
•You must be able to efficiently respond to any online or telephone queries in a calm and friendly manner.
•The Sales Coordinator must liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.
•You must also be able to work closely with the Sales team to assess the progress of the department and develop Sales strategy accordingly.
•The Sales Coordinator may also be required to produce reports on progress within the department and outline any developed strategies to improve.
•A Sales Coordinator may be responsible for overseeing any supercharges and evaluating any alterations to both external and internal staff.

•Location

Islamabad
•Qualification & Experience

· 1 to 2 years of relevant experience.

MBA or Master’s degree MBA or Master’s degree

Late Date of Submission: October 16th, 2016

Finance Executive –Contractual
•Job Description
•Handle petty cash float effectively.
•Collection/ Deposit revenue cheques together with AMCC.
•Liaise with banks up to a certain level.
•Help in maintenance of fixed Assets register up to date.
•Collection of Tax challans from customer.
•Liaison with vendors and distribution of payment cheque.

To handle tasks of AMCC during his absence due to any reason.
•Location

Islamabad
•Qualification & Experience

2 to 3 years of relevant experience.

B.com, MBA Finance, CAT, B.B.A.

Late Date of Submission: October 16th, 2016

Finance Executive –Contractual
•Job Description

•Handle petty cash float effectively.
•Collection/ Deposit revenue cheques together with AMCC.
•Liaise with banks up to a certain level.
•Help in maintenance of fixed Assets register up to date.
•Collection of Tax challans from customer.
•Liaison with vendors and distribution of payment cheque.

To handle tasks of AMCC during his absence due to any reason.
•Location
•Karachi

•Qualification & Experience

2 to 3 years of relevant experience.

B.com, MBA Finance, CAT, B.B.A.

Late Date of Submission: October 16th, 2016

Assistant Manager NOC -Permanent
•Job Description
•To act as an active member of NOC, providing support to international as well as local customers and with Landing Partners
•Testing and commissioning of broadband network circuits with international & local counterparts.
•To make ensure to take regular daily, weekly and monthly tests of TWA System and generate reports accordingly.
•Scrutinize the results of these tests and will take appropriate action, if desired, accordingly in consultation with SME.
•To guide Lower Staff in difficult tasks relating to O&M of Different Equipment.
•Analyzing problems during Multiplex / WDM Equipment maintenance using full range of NMS facilities.
•Estimating the operation quality of SDH Multiplex Equipment analyzing them with cyclic redundancy check.
•Performing the collection of data and statistical analysis of all faults in Multiplex Equipment, channels and trunks that put into operation.
•Performance and capacity (SDH) monitoring
•Follow up on and developing operational procedures for network implementation.
•Assign workloads, supervises, and coordinates work schedules for Engineering Supervisors / Technicians.
•To ensure that all the spare panels, testing equipment and patching cords and plugs of TW1 System are always in an efficient working condition.
•Any other assignment related to the above job as instructed by his superiors.
•Log the daily activities, the backup results and the state of the equipment’s on daily/weekly basis as required
•Report the incidents on a daily basis to the Manager / Senior Manager / VP Engineering.
•Act as first escalation line or field responsible for key activities
•Responsible for new service setup on the network and related documentation.
•Location

Karachi

Qualification & Experience
•MS /BS / BE Engineering
•3 to 5 years of relevant experience.

Late Date of Submission: October 16th, 2016

IP Executive –Permanent
•Job Description
•Implementation, configuration and troubleshooting of the IP infrastructure
•Testing, configuration and commissioning of IP network equipment’s that includes switches, routers, servers (Linux and windows based) and other network equipment’s being introduced from time to time.
•Troubleshooting of the IP services offered by company.
•Coordination with other departments for queries related to IP network services.
•Documentation of each component of the infrastructure as per the defined standard.
•Travel to remote pops and customer premises for rectification of problems if required.
•Direct communication with Customers if required.
•Provide technical training to other staff if required.
•24×7 availability on phone and/or internet and/or physically if required.
•Problem Monitoring & Escalation as per specified procedures.
•Judicious use of network, hardware and software resources.
•Scheduled Preventive and/or Emergency Maintenances.
•Routine Backups of Routers, Switches, Servers and respective resources.
•Troubleshooting and Coordination with National and International Carrier Partners and Service Providers.
•Storekeeping and Filing all electronic as well as hard copies of important records, files and data and ensuring movement of all company assets after due authorization.
•Provide level 3 Support to Network Operations.
•Making and/or Provide Assistance in making Feasibility and Engineering Design and Implementation reports for new projects and new technology deployment.
•Provide proactive suggestions and planning for addition and modification of network.
•Assigned Projects.

•Location

Karachi
•Qualification & Experience

BS / BE Engineering. Must be an Engineering Graduate 3 to 5 years of relevant experience.

Late Date of Submission: October 16th, 2016

Deputy Manager Finance -Permanent
•Job Description
•Preparation of Quarterly/ half yearly and statutory accounts.
•Hyperion Reporting (HFM) i-e reporting on a monthly and quarterly basis to OTH.
•Supervision and management of bookkeeping.
•Management of accounts payable function and ensuring that all payments (Local and Foreign) are processed on timely basis.
•Provide support to Tax consultants for preparation of income tax return and any income tax related matter arising from time to time.
•Coordination with Auditors for audit of accounts and Tax.
•Ensure compliance of all filing requirements of the Income Tax Ordinance, 2001 and relevant statutes.
•Ensuring effective treasury management. Preparation of treasury report on a weekly basis.
•Petty cash management of Islamabad office and supervision of petty cash for Karachi and Lahore offices.
•Any other matter assigned from time to time.

•Location

Karachi
•Qualification & Experience

· 5 to 6 years of relevant experience.MBA Finance, CA (Article), ACCA.

Late Date of Submission: October 16th, 2016

Assistant Manager Customer Services –Permanent
•Job Description
•Building policies and procedures for customer services.
•Reconcile invoice with billing Department.
•Developing customer service procedures, policies and standards for department.
•Developing SOPs and to keep it maintained with timely updates & modification.
•Communicating courteously with customers by telephone, email, letter and face to face.
•Investigating and solving customers’ complaint /problems, which may be complex or long-standing problems that have been passed on by customer service specialist.
•Keeping accurate records of discussions or correspondence with customers.
•Analyzing statistics or other data to determine the level of customer service and support.
•Visiting customers as and when required to provide a one-to-one service.
•Training staff to deliver a high standard of customer service.
•Leading or supervising a team of customer service staff.
•Support, assist in Loyalty program.
•Assist in the recruitment and hiring of the most qualified applicants to meet the needs of CSD.
•Any other tasks as assigned from time to time.

•Location

Karachi
•Qualification & Experience

· 3 to 5 years of relevant experience.
•MBA or Masters Degree

Late Date of Submission: October 16th, 2016

CS –Associate -Contractual
•Job Description
•Deal directly with customers either by telephone or electronically.
•Intimate knowledge of the customer’s needs.
•Empathy for the customer’s situation.
•Communicate clearly, both written and in speech.
•Handles in the best interest of both customer and company.
•Respond promptly to customer inquiries.
•Handle and resolve customer complaints.
•Obtain and evaluate all relevant information to handle inquiries and complaints.
•Perform customer verifications.
•Direct requests and unresolved issues to the designated resource.
•Record details of inquiries, comments and complaints.
•Record details of actions taken.
•Communicate and coordinate with internal departments.
•Follow up on customer interactions.

•Location

Karachi
•Qualification & Experience

· MBA or Master’s degree MS /BS / BE Engineering· 2 to 3 years of relevant experience.

Late Date of Submission: October 16th, 2016

Send your resume on hr@tw1.com